Services

Debt Collection

Our experienced collectors, with assistance from our in-house attorney, carefully investigate each debtor’s account to determine the best course of action. Immediate contact is made with the debtor with the idea of amicably resolving each matter. If we are unable to resolve the matter, the debtors account is reviewed and the client contacted to determine if legal action would be warranted. We remind that all debts submitted to our company either for collection or insertion must be accompanied by all relevant documentation in support of claims so as to facilitate further efficiency in the collection process and to allow for the evaluation and assessment of claims at the earliest possible stage.

Enquiry Services

Credit Chex Ltd. provides to its members, (financial institutions as well as individuals) credit profiles in respect of any person, firm or company on which information is available in its database. We enter your collection accounts into our database, and this information is shared with other members for mutual protection. Our database comprises of over 65,000 delinquent debtors, and is continuously increasing on a daily basis.

This has proven to be a very cost effective method of making delinquents pay; i.e.. A person (whose delinquency is listed in our database) applies for a loan or hire purchase and the Lender/Seller puts through a credit check to us. The previous delinquency is reported, and the individual cannot acquire a new loan or hire purchase unless he/she pays off his old debt. In other words, his/her name has been listed, so he/she immediately pays that debt because he/she wants to get more credit. Information required about a company or individual, can only be accessed by an authorized member, using a designated access code.

Legal Services

Our in-house attorney-at-law shall, in accordance with professional legal standards, promote the overall efficiency of the collection process at a higher level. To achieve this, the Legal Department will be responsible for:
Conducting legal evaluations and assessments of claims to determine if such are legally actionable.
Furnishing clients with all necessary legal advice, counseling and consultation as may be required in relation to their claims.
Issuing demand letters and like correspondence to expedite recovery of debts.
Commencing action through legal process for recovery of debts in the Courts where so instructed on behalf of clients.
Contracting, where possible, favorable out-of-court settlements for clients to avoid the complexities associated with further litigation.